The chai is really easy to prepare - exactly like instant coffee but I like a bit more milk - And I have to heat it in the microwave as I like it extra hot.
It tastes really good which is surprising as there are no ingredients other than the ground up herbs, tea and sugar.
It brews really quickly and doesn't go bitter. My only criticism is that you can't drink the last sip as it contains all the 'bits' of herbs which is frustrating if you really like to drink that last sip.
Summary Good quality product using natural ingredients that's really easy to prepare.